Return & Refund Policy

Last updated: June 2026

This website is operated by Buildtopia Operations.

1. Immediate Virtual Execution Policy

Because items, cosmetic rank extensions, and virtual attributes populate immediately upon execution verification, standard returns do not apply. All finished allocations are considered permanently utilized assets.

2. Resolution Window for Delivery Failures

If network connection failures interfere with active automation loops, distribution instructions drop to safe internal databases. If items do not clear inside your game server profile within 24 hours, users can report issues directly to our management team via support pathways within **7 days** of the transaction.

3. Processing Duration and Refund Mode

If engineering nodes are completely unable to deliver your asset, a reverse transaction will be triggered manually. All approved balance refunds transfer directly to the initial inbound payment mechanism via PayU frameworks inside **5 to 7 business days**.